Reference

Your Account Rules at andara77

These terms govern every account opened on andara77.xyz — from how you fund your wallet via DANA, OVO, GoPay or QRIS, to how withdrawals are processed and when…

Applies to all Indonesia accountsDANA, OVO, GoPay & QRIS coveredUpdated terms notified by emailDisputes resolved in writingAccess depends on local law
andara77 Your Account Rules at andara77
TERMS CONTACT CHANNELS

How to Reach Us About These Terms

If any clause in these terms is unclear or you believe a decision affecting your account was applied incorrectly, our support team is available around the…

Live Chat Available 24 hours a day, 7 days a week directly inside your account dashboard.
Email Support Send a detailed terms query to our support address listed in your account settings.
WhatsApp Reach the terms team on our official WhatsApp number shown in the Help section…
ACCOUNT SECURITY & DATA

How We Handle Your Data Under These Terms

These terms set out specific obligations on both sides regarding data handling, cookie use, account security and how long we retain your information.

Cookie Policy

We use session and analytics cookies to keep your account logged in and to measure page performance. You can adjust cookie preferences from the footer settings link without affecting your ability to deposit via DANA or OVO.

Data Retention

Account data is held for a minimum of five years after account closure to comply with financial record-keeping obligations. After that period, personal identifiers are deleted from active databases under our standard purge schedule.

Account Security

Each account is protected by a unique password and an optional two-factor authentication step via SMS. We never store your DANA, OVO, GoPay or QRIS PIN — payment authentication happens entirely within those apps.

Data Access Requests

To request a full export of your account data, submit a written request via live chat or email with your account ID. We process verified data access requests within seven working days.

Third-Party Sharing

We do not sell your personal data. Information is shared only with payment processors such as the QRIS network and GoPay infrastructure where necessary to complete a transaction or verify your identity.

Terms Revision Contact

When these terms are updated, we send a notification to your registered email at least 7 days before the new version takes effect. Reply to that email or open a live chat session to raise any objection in writing.

Common Questions About These Terms

These questions cover what Indonesian account holders ask most often when reviewing the andara77 terms and conditions. Each answer reflects the current version of our policy — if something has changed since you last read these terms, check the revision date at the top of this page or contact support.

The terms take effect the moment you complete your registration on andara77.xyz. If we update the terms, the new version applies to your account from the effective date shown in the notification email we send you at least 7 days in advance.

No. These terms permit one account per person and one account per device or payment method. Holding multiple accounts — including accounts linked to the same DANA or OVO number — is a breach that may result in both accounts being closed and balances withheld pending review.

If an account is closed due to a confirmed terms violation, any balance held in the wallet is reviewed by our compliance team. Funds sourced from legitimate deposits via GoPay or QRIS are typically returned to the original payment source after investigation, which takes up to 10 working days.

Log into your account, go to the Profile section, and submit a data correction request. Alternatively, open a live chat session and a support agent will update eligible fields — such as email address or phone number — after verifying your identity, usually within one business day.

Transaction data is shared only with the payment processor handling your specific deposit or withdrawal — for example, the QRIS network or OVO system. We do not share this data with advertisers or unrelated third parties, as stated in the data handling section of these terms.

Access to certain features and the governing law applicable to your account depends on local law. For Indonesian accounts, any unresolved dispute is first subject to our internal escalation process, which you trigger by submitting a written complaint via email or live chat.

We send an email notification to your registered address at least 7 days before any change takes effect. The revision date on this page also updates on the day the new version goes live. Continuing to use your account after that date means you accept the revised terms.