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How andara77 Handles Your Personal Data

Your personal data — account details, transaction records via DANA, OVO, GoPay, and QRIS, and device activity — is handled under a clear policy that we maintain for…

No third-party data salesDANA, OVO, GoPay & QRIS transaction privacyAccount-level data controlJakarta & Surabaya connections encryptedRetention limits applied per data type
andara77 How andara77 Handles Your Personal Data
PRIVACY CONTACT CHANNELS

Reach Us About Your Data Rights

If you have a question about how your data is stored, want to request a copy of your account records, or need to report a privacy…

Live Chat Open the live chat widget inside your account dashboard any time — 24/7 availability…
Email Support Send your data request or privacy query to our dedicated support email.
Account Portal Log in to andara77.xyz, navigate to Account Settings, then select Privacy & Data.
DATA HANDLING PRACTICES

Six Ways We Protect Your Privacy

From the moment you open an account to every QRIS or DANA transaction you process, we apply layered controls to keep your data accurate, secure, and limited only to what is operationally…

Encrypted Transmission

Every data exchange between your device and andara77.xyz uses TLS encryption. Whether you are in Jakarta connecting via mobile or on a desktop in Surabaya, your session data travels over a secured channel at all times.

Minimal Data Collection

We collect only the fields required to run your account, verify payment instructions via OVO or GoPay, and comply with fraud-prevention obligations. Fields that serve no operational purpose are not stored.

Cookie Controls

We use functional cookies to keep you logged in and analytics cookies to measure page performance. You can review and adjust cookie preferences from the cookie banner or within your browser settings at any point.

Data Retention Limits

Account activity logs are held for the period required under applicable financial regulations. Once that period expires, records are deleted from active databases and are not moved to long-term archive storage.

Access & Correction Rights

You have the right to request a full export of the personal data we hold about your account. If any record is inaccurate, submit a correction request via live chat or the account portal and we will update it within 72 hours.

No Third-Party Data Sales

We do not sell, rent, or trade your personal data to advertising networks or data brokers. Payment processor partners such as DANA and QRIS receive only the transaction fields needed to authorise and clear each transfer.

Your Privacy Questions, Answered

The questions below cover the data rights and privacy mechanics that come up most often. If your question is not listed here, our live chat team handles data enquiries around the clock and will give you a direct, account-specific answer.

We collect your name, email address, date of birth, device identifiers, and the payment-method tokens linked to DANA, OVO, GoPay, or QRIS. We also log your IP address and login timestamps for security verification purposes.

We do not sell or rent your data. We share only the minimum transaction fields with payment processors like DANA or QRIS to authorise each deposit or withdrawal. No advertising networks or data brokers receive your personal information.

Transaction records are retained for the period required under applicable financial compliance standards. Account profile data is kept while your account remains active. After account closure, data is deleted once the mandatory retention window closes.

Yes. Log in to andara77.xyz, go to Account Settings, then select Privacy & Data to download your stored records. You can also submit a data export request via live chat and receive the file within 72 hours.

Submit a correction or deletion request through live chat or the account portal. We acknowledge the request within one hour and complete the update within 72 hours. Deletion is subject to retention obligations where local law requires.

We use functional cookies for session management and analytics cookies to monitor page performance. You can adjust cookie preferences using the cookie banner shown on first visit or through your browser's cookie settings at any time.

All payment data travels over a TLS-encrypted connection. We store only the token reference needed to process your transaction — we do not store full payment credentials on our servers. Access to payment records is restricted to authorised personnel only.